Shipping

Do you ship internationally?
At this time, Dilly Dally Made ships within the United States only.

How long does it take for my order to ship?
Please allow 3–5 business days for your order to be processed and packed before it ships. This gives us time to carefully prepare your order.

Please note: pre-order items and in-stock items must be purchased in separate orders. If a pre-order item is included in your cart, your entire order will be held and will ship together once the pre-order item arrives — so keep in-stock items in a separate order if you'd like them sooner.

What's the processing time for pre-order items?
Pre-order items are noted on the product listing with an estimated arrival window. Once the item is in stock, please allow the standard 3–5 business days for processing and packing before it ships. Estimated arrival dates are provided by our suppliers and are subject to change — we'll keep you updated if there's a significant delay.

How much does shipping cost?
Shipping rates are calculated at checkout based on your location and order weight.

How long will delivery take?
Delivery times vary by region and carrier. Once your order has shipped, you'll receive a confirmation email with tracking information. You can use that to follow your package to your door!

What if I have an issue with my order or delivery?
Please don't reply to your shipping confirmation email — instead, use the Contact form on our website to get in touch. Include your order number and a description of the issue and we'll get back to you as soon as we can.

FAQ

How do I care for my fabric?
Care instructions vary by fiber content and are noted on the fabric listing. As a general rule:

• Pre-wash your fabric before cutting to prevent shrinkage.
• Machine wash cold on a gentle cycle unless otherwise noted.
• Tumble dry low or lay flat to dry for best results.
• Avoid high heat, which can cause shrinkage or damage to delicate weaves.

When in doubt, always check the manufacturer's care recommendation for your specific fabric.

What if something I want is out of stock?
If an item is out of stock, check the product listing for a restock notification option. Sign up to be notified by email as soon as it's back, we do our best to restock popular items regularly.

How do pre-orders work?
Pre-order items are clearly labeled on the product listing along with an estimated arrival date. Your card will be charged at the time of purchase to secure your item. Please place pre-order items in a separate order from any in-stock items. Orders that combine the two will be held until the pre-order item arrives.

Can I cancel or change my order?
Because we begin processing orders quickly, changes or cancellations may not always be possible. Reach out via the Contact form as soon as possible and we'll do our best to help.